COVID-19 – Sunray Family Counseling

UPDATED COVID-19 policies

In-Person Sessions Are Now Available!

Face masks are no longer required for in-office sessions unless if the client or the therapist requests them.

In addition to in-office visits, we are able to facilitate Telehealth sessions upon request. We request that clients who are feeling sick opt for a Telehealth session.

Please note that it is the clients’ responsibility to contact their insurance provider to make sure they will cover the Telehealth session.

While we’re excited for the world to be opening back up, we are still committed to our clients’ and therapists’ health and safety. Please read over the following measures:

Screening Questions

Have you been experiencing any of the following?

Fever, Chills, Muscle Pain, and/or Sore Throat
Persistent or New Cough
Shortness of breath or difficulty breathing
New loss of taste or smell
Travel in an area with a high transmission rate in the last 14 days
Contact with a person with a confirmed case of COVID-19 within the last 14 days

Squeaky Clean Hands

While most insurances cover telehealth, it’s still our clients’ responsibility to contact their insurance providers and ensure there is no preauthorization required and that their plan covers telehealth. Some insurances that were covering telehealth sessions during the pandemic have since stopped. Please check with your insurance provider before scheduling a telehealth appointment.

Play Therapy AT Home

One empirically proven method of play therapy is to have parents facilitate the process at home with a telehealth therapist’s support. If an individual would benefit from play therapy, but there are concerns about coming into the office, we have an alternative approach—Filial Therapy.